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Dankie en waardering vir u besigheid. 

 


Bergrivier Storage appreciates your business.


 

What We're saying

At Bergrivier Storage we strive to provide our valuable customers with friendly, efficient service at low monthly rates in a neat, tidy, well maintained and most importantly highly secure storage premises.

 

Storage Tips 


 If you need to access the goods in your storage unit, place items accessed more frequently at the front of your storage unit.

 

Remove all perishables and flammable items like aerosols, batteries, gas and petrol from the goods you are going to store. Please empty gas canisters before bringing them to our storage facility.

 

Make sure that your appliances are dry and clean before storing them. Leave the door of your fridge slightly open to prevent mildew.

 

Leave a small space between the wall of your unit and the storage items to allow for proper ventilation.

 

Stack lighter boxes on top of heavy boxes- use the height of your unit.

 

Plastic covers do not allow moisture to escape. Remember to leave the bottom part of plastic covers slightly open. When storing on a long term basis this will prevent mildew to grow on your furniture. Rather consider covering furniture with blankets.

 

Leather items can be covered in cushion craft or blankets. Cushion craft is bubble plastic with brown paper on the outside. Place the brown paper side on the leather item. The brown paper will absorb the moisture.


Couches - Cushion craft or blankets, store on end, not flat

Use blankets to cover table tops and chairs when stacking them on top of each other.

 

Paintings - Cushion craft or bubble wrap, store upright

Mirrors - Bubble wrap, store upright

 

Mattresses - See that it is dry before placing it into a plastic mattress cover; leave bottom end open for ventilation. Store flat

 

Wood & Steel Furniture - Use blankets

 

Dismantle items such as tables, bed frames and electronic appliances to save space. Wrap and label all pieces to simplify re-assembly.

 

If you are storing metal items it is advisable to treat such items with a rust protector.

 

Notify your household insurer that you will be storing your goods with Bergrivier Storage. This will ensure that your goods are covered while in storage.

 

Use two high quality 'disc' locks for your unit. Bergrivier Storage specifically disapproves of padlocks.

 

Ensure that you open the roller shutter door correctly – lift the doors from the middle up and bend your knees, not your back. Use the bottom handles only for closing the door.

 

Do not give your unit number, tag or any other information to any one that is not listed as having access to  your unit.

 

A pest control program should be repeated at least every 6 months. If you are going to store for more than 6 months, open the unit and ask your facility manager to repeat the pest control treatment.

 

 

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Comment on Fire protection

 

You can be sure that Bergrivier Storage facility has enough Fire protection on site and that your unit is not open to your neighbours. 


We do not have wire mesh walls or timber boards divisions, therefore at Bergrivier Storage the solid brick walls will protect your goods from "next door" fire.


 This means that you do not need to make any special precaution to protect your goods from fire hazard and your goods are perfectly safe.

 

24/7 Support

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We offer 24/7 support via phone or email.  Just let


us know if you need any assistance with our


services.


We will respond to any ticket submissions within 24


hours of receipt. 


WHAT IS SELF STORAGE? (Frequently ask)

Self storage is the term applied to storage facilities that offer do-it-yourself storage space for members of the public and businesses to rent month-to-month. You are the only person to hold the key and you can come and go as often as you like during norm
al working hours.

Self storage offers the provision for customers of space for the storage of furniture, paper and other goods (subject to certain restrictions) where the storage space offers all of the following characteristics:

  • The customer has exclusive use of the storage unit
  • The storage area is secured to prevent access except by the customer or his agent
  • The storage units are fully bricked with roll-up doors
  • Access to each individual storage area is without the use of ladders
  • The customer has unrestricted access to the storage area during site opening hours
  • Transfer of goods into and out of the storage area can be completed by the customers themselves

HOW MUCH SPACE DO I NEED?

To best estimate the size of storage space required, and as a service to our customers, we offer to calculate the size storage unit required. Just furnish us with an inventory list and we will gladly estimate the space you need.

WHAT SECURITY DOES THE STORAGE FACILITY HAVE?

General Security 

The premises have a 24-hour armed reaction unit

Unit

All units used for storage are completely self-contained - no one can see into the unit and the door is locked with a security lock (supplied by the customer or one can be purchased from Bergrivier Storage

Access 

Access is only granted to authorised and fully paid-up clients.

Access Control 

Access is strictly controlled. Customers must be authorised to access the unit and have the correct key for the lock on the units.


DO THE UNITS REQUIRE A SECURITY DEPOSIT?

Yes, Bergrivier Storage requires one months’ rent as a deposit.



IS THE RENTAL ON A MONTHLY OR WEEKLY BASIS?

The rental agreement runs on a month-to-month basis and renews automatically on the 1st of each month if we have not had notice from you. When you move in you will be charged on a pro-rata basis (i.e. only pay for 10 days rental if you move in on the 20th of the month). 


 IS THERE A CHARGE TO ACCESS MY STORAGE UNIT & WHEN CAN I ACCESS?

Access is free.

Normal facility hours:

Monday - Friday: 08:00 – 17:00
Saturdays and Sundays : To be arranged in advance  

Public Holidays : Closed


CAN I AUTHORISE OTHER PEOPLE TO ACCESS MY STORAGE UNIT?

You can authorise others to access your unit as long as prior arrangements are made with Bergrivier Storage and the person(s) accessing the unit are able to identify themselves properly - ID required. To obtain entry to the unit the storage unit key will also be required.


WHAT DO I DO ABOUT INSURANCE?

All the major insurers are prepared to cover your goods while they are in storage. Inform your insurer that the goods will be in storage and they will cover your possessions under your Household Policy.


HOW DO I RESERVE A UNIT?

Units are allocated on a "First Come First Served Basis". Once a signed Rental Agreement, deposit and the initial month’s rental has been received the unit will be reserved for you.